To insure prompt and proper shipment, please order by catalog number and description. Hayward reserves the right to consider each order, or addition, as separate and subject separately to the terms and conditions as herein outlined.
All shipments are F.O.B., Clemmons, NC or Pomona, CA. Freight allowed on shipments with a net value of $20,000 or more for finished goods and/or $1,500 or more for parts to one destination, within Continental limits of United States and Canada excluding consolidated shipments for export. Prices include standard domestic packing only. Crating and export packing extra.
Shipping weights are approximate and are for use as a guide only. Carton weight is weight of Carton Quantity indicated.
Most products are individually boxed or bagged. Smaller products are normally individually boxed or bagged and packaged in a master carton (Ctn. Qty.).
Broken Master Carton Upcharge–Whole Goods
A charge of 25% of the net price of the individual item will be applied for broken master cartons of whole goods only.
All Claims must be made within ten days after receipt of merchandise. If any shipment is received in a damaged condition your claim must be filed with the delivering carrier and noted on the freight bill before you accept the merchandise.
All returns are subject to our written approval, and must be accompanied by a “RETURN GOODS AUTHORIZATION” form obtained from Hayward Pool Products, Inc., prior to shipment. Unauthorized returns will NOT be accepted. Freight must be prepaid. Material returned for credit, if in original condition and resaleable, is subject to a 20% handling charge and adjustment of prorated original outbound freight.
Any Federal or State Excise or Sales Tax for which we may be liable on any sale will be charged to and paid by the buyer. Buyer is responsible for furnishing resale certificate.
Minimum Billing Charges
Finished Goods $200. Parts $100. Finished goods and parts must be on separate orders and may not be combined. Parts are all items with an “X” in the prefix number. Prices and products are subject to change without notice.
This Invoice is the entire contract between Hayward Pool Products, Inc., 620 Division Street, Elizabeth, New Jersey ("Hayward") and the Buyer named on the face of the Invoice with respect to the good or materials purchased and any related services (collectively, "Goods") and it supersedes any prior communications or agreements between the parties about the Goods. Any documents incorporated or referred to in this Invoice or in any releases or orders issued to Buyer hereunder are a part of this Invoice, except that any references to Buyer's order or other form is for information only and Hayward rejects all terms and conditions proposed by Buyer therein. These Terms and Conditions ("Terms") will apply to all sales by Hayward under this Invoice and any related releases unless modified or waived by any specific different terms stated on the face of the Invoice or release, regardless of any course of dealing or industry practice to the contrary.
Buyer's written acknowledgement of this Invoice, acceptance of any Goods hereunder, or payment of the amount due by Buyer as indicated on the Invoice will constitute its acceptance of these Terms. Without Hayward's written consent, no additional or different terms proposed by Buyer in its acknowledgement or otherwise will be effective to modify this Invoice and Buyer will be deemed to have accepted the Invoice without such modifications.
Delivery Of Goods
Delivery by Hayward to a carrier shall constitute delivery to Buyer. Even though Goods are shipped to the order of Hayward, Buyer assumes all responsibility for shortage, loss, delay, or damage in transit on issuance to Hayward by carrier of a bill of lading.
To the original purchaser of this equipment, Hayward Pool Products warrants these products to be free from defects in materials and workmanship for the time period listed below:
CAT Controllers - 5 year limited parts warranty from date of purchase ORP and pH probes limited to 2 years
Hayward HCC 2000 Controller - 1 year limited parts warranty from date of purchase
HCS Commercial Santitization (Saline C 6.0) - 2 year limited parts warranty from date of purchase
HCP Commercial Pumps - 1 year limited parts warranty from date of purchase HCP EcoStar C - 3 year limited parts warranty from date of purchase
HCF Filters - 1 year limited parts warranty from date of purchase HCF Series Sand Filters Next Generation - 5 years limited parts warranty from date of purchase
Hayward Commercial Cleaners - 1 year limited parts warranty from date of purchase MakoShark 2, KingShark, KingShark2, KingShark 2 Plus w/Remote, Tiger Shark 2 and Tiger Shark 2 Plus
Hayward ASME Commercial Gas Heater - 3 year limited parts warranty from date of purchase
Hayward Commercial Flow Control Products - 1 year limited parts warranty from date of purchase
The limited warranty excludes cleaner bags and filters, damage from freezing, negligence, improper installation, improper use or care, dry/dried/dirty ORP & pH probes, improper voltage supply, lightning or other Acts of God, improper storage, low/lack of water flow or improper maintenance of pool chemistry in accordance with the recommendations in the owner(s) manual. Parts that fail or become defective during the warranty period shall be repaired or replaced, at our option, within 90 days of the receipt of defective product, barring unforeseen delays, without charge.
Proof of purchase is required for warranty service. In the event proof of purchase is not available, the manufacturing date of the product will be the sold determination of the purchase date. To obtain warranty service, please contact the place of purchase or the nearest Hayward Authorized Service Center. For assistance on your nearest Hayward Authorized Service Center please contact Hayward Commercial Products at 1-800-657-2287 or visit us at www.haywardcommercialpool.com.
Hayward shall not be responsible for cartage, removal or installation labor or any other such costs incurred in obtaining warranty replacements or repair.
The Hayward Pool Products warranty does not apply to components manufactured by others. For such products, the warranty established by the respective manufacturer will apply.
The express limited warranty above constitutes the entire warranty of Hayward Pool Products with respect to its’ commercial pool products and is lieu of all other warranties expressed or implied, including warranties of merchantability or fitness for a particular purpose. In no event shall Hayward Pool products be responsible for any consequential, special or incidental damages of any nature.
Some states do not allow a limitation on how long an implied warranty lasts, or the exclusion of incidental or consequential damages, so the above limitation may not apply to you. This warranty gives you specific legal rights, and you may also have other rights, which vary from state to state.
See owner's manual for complete warranty terms.
Hayward Commercial Product Warranty - All Regions
HCP Commercial Pumps - EcoStar C
HCF Commercial Filters
Commercial Electric Cleaners
ASME Gas Heaters
HCC Series Controls
HCS Commercial Salt Sanitization
Commercial Flow Control
1 Year 1
5 Years 2
5 Years 4
2 Years 6
1 Year 3
5 Years 5
Pump/motor failures may be repaired or exchanged across the counter during the first year of warranty. 3 year parts warranty on EcoStar C pumps only.
Internal components, hardware, seals/o-rings and fittings require repair under warranty. Failures directly to the tank body will be allowed for across the counter exchange. 5 year warranty applies to HCF Next Generation Series Sand filters only, all others 1 year warranty.
Filters and bags excluded. No field labor, bench labor only.
pH and ORP probes/sensors limited to 26 months from date of manufacture. First character = month and second character = year. Example, C9 = March 2009 manufacture date.
No field labor, factory repair labor only.
Salt Chlorine Generator HCSC60 to be free from defects in materials and workmanship for a period of 2 years from the date of purchase with the following exception. The electrodes carry a 1 year full warranty and a prorated warranty for the second year.
* Commercial product applies to HCP series of pumps, CF series of filters, MakoShark 2, KingShark, KingShark2, KingShark 2 w/Remote, Tiger Shark 2 and Tiger Shark 2 Plus, CAT Controllers, Hayward HC2000 Controller, Hayward ASME Heater Series, Commercial Flow Control products and Saline C 6.0.
Note: Additional warranty terms and exclusions apply. See owner manual for complete details.
NO OTHER EXPRESS WARRANTY HAS BEEN MADE OR WILL BE MADE ON BEHALF OF HAYWARD WITH RESPECT TO THE GOODS OR THE INSTALLATION, OPERATION, REPAIR OR REPLACEMENT OF THE GOODS. HAYWARD SHALL NOT BE RESPONSIBLE FOR DAMAGE, LOSS OF USE OF THE UNIT, INCONVENIENCE, LOSS OR DAMAGE TO PERSONAL PROPERTY, WHETHER DIRECT OR INDIRECT, AND WHETHER ARISING IN CONTRACT OR TORT. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to Buyer. This warranty gives Buyer specific legal rights, and Buyer may also have other rights which vary from state to state.
LIMITATION ON IMPLIED WARRANTIES. IMPLIED WARRANTIES, INCLUDING ANY WARRANTY OF ME RCHANTABILITY IMPOSED ON THE SALE OF THE GOODS UNDER STATE LAW, ARE LIMITED TO ONE YEAR DURATION FOR THE GOODS OR ANY PARTS. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO BUYER.
Limitations Of Liability
Hayward's liability and Buyer's sole remedy, whether in contract, under any warranty, in tort (including negligence), in strict liability or otherwise, shall not exceed the return of the amount of the purchase price paid by Buyer, and under no circumstances shall Hayward be liable for any special or consequential damages, including, but not limited to, personal injury, property damage, damage to or loss of equipment, lost profits or revenue, costs of renting replacements, and other additional expenses, even if the seller has been advised of the possibility of such damages. The price stated for the equipment is a consideration in limiting Hayward's liability and Buyer's remedy. Some states do not allow exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to Buyer. Hayward will not be liable for any damages, losses, or expenses as a result of Buyer's negligence, whether deemed active or passive and whether or not any such negligence is the sole cause of any such damage, loss, or expense.
This warranty gives Buyer specific legal rights, and Buyer may also have other rights which vary from state to state.
Sale On Credit
The goods shall be shipped by Hayward to Buyer on 30 days credit. The credit period shall commence to run from the date of shipment.
Delay in the transmission of this invoice from Hayward to Buyer, resulting from any cause arising after the dispatch of this invoice by Hayward to Buyer and over which Hayward has no control, shall not extend the period for payment.
Buyer will furnish to seller any requested financial and credit information pertaining to the Buyer's business enterprise for the establishment and/or continuation of a credit line.
Failure To Pay Within 30 Days
If Buyer fails to pay the invoice amount within 30 days of the date of shipment, Hayward may recover from Buyer: (i) interest at the rate of 11⁄2 % per month (18% annual percentage rate) of the total amount outstanding, and (ii) any expenses and/or attorney's fees incurred in connection with attempts to collect the outstanding balance.
Fair Labor Standards Act
This is to certify that the merchandise listed in this invoice has been produced in accordance with the Fair Labor Standards Act of 1938, as amended.
Buyer will defend and indemnify Hayward and its directors, employees, agents, customers, end users, successors and assigns from and against all actual and alleged claims, liabilities, suits, damages, losses and expenses (including attorney's fees and legal costs) arising from or caused, in whole or in part, by Buyer's breach of any provision, term or condition of this Invoice.
This Invoice is binding on the parties and their respective directors, officers, employees, agents, subcontractors, successors and permitted assigns.
Hayward's remedies herein are cumulative and in addition to any other further remedies available to it at law or equity.
Hayward's failure to enforce any right provided herein or to which it is entitled at law or equity will not constitute a waiver of that right or of any other rights to which it is entitled.
This Invoice will be interpreted and enforced under the laws of the State of New Jersey, USA (including, without limitation, the provisions of the Uniform Commercial Code as adopted by New Jersey), without recourse to the conflict of laws provision thereof. In no event will the provisions of the U.N. Convention on the International Sale of Goods apply to this Invoice. The parties agree that any action or proceeding arising out of or in connection with this Invoice will be brought exclusively.