This maybe caused by insufficient power due to an undersized wire or a poor connection.  Check your owner’s manual for proper wiring. Your local power company might be experiencing a power drop especially during a heat wave.  Restart...

The motor has an internal cooling fan that can be heard. When installing your pump, it is advised to carefully consider the location; under a bedroom window may not be an ideal location. Vibration from the pump’s feet and the base (where the...

Hayward motors are factory wired for 240 volts unless the motor is 120 volts ONLY. Check the voltage of the incoming supply power and ensure the motor is wired or can be wired for this voltage (data plate on motor will help provide voltage and wiring...

If air is returning into the pool there might be a leak on the suction side of the pump.  Check the following items that maybe causing air to enter the system:  It may be necessary to contact an authorized Hayward dealer for repair. The ...

Low pressure. Use pressure-testing fitting to check the pressure. It should be approximately 27psi.  Check the filter screen, located about 2ft from the wall fitting.  Inspect and clean.  If filter screen continually clogs, check pool...

Use pressure-testing fitting to check the pressure. It should be approximately 27psi.  Spinout check valve failed or debris is behind the check ball preventing full closure of the ball in check valve. Contact your Hayward Authorized Phantom dealer...

Use pressure-testing fitting to check the pressure. It should be approximately 27psi.  Gearbox failure.  Remove the cover and determine if red cam is moving during operation. Make sure all hoses are attached to the gearbox.  If not ...

Use pressure-testing fitting to check the pressure. It should be approximately 27psi.  Selector switch on gearbox may not be connected to external slide switch. Open cleaner and reconnect.  Contact your Hayward Authorized Phantom dealer ...