This maybe caused by insufficient power due to an undersized wire or a poor connection.  Check your owner’s manual for proper wiring. Your local power company might be experiencing a power drop especially during a heat wave.  Restart...

The motor has an internal cooling fan that can be heard. When installing your pump, it is advised to carefully consider the location; under a bedroom window may not be an ideal location. Vibration from the pump’s feet and the base (where the...

Hayward motors are factory wired for 240 volts unless the motor is 120 volts ONLY. Check the voltage of the incoming supply power and ensure the motor is wired or can be wired for this voltage (data plate on motor will help provide voltage and wiring...

If air is returning into the pool there might be a leak on the suction side of the pump.  Check the following items that maybe causing air to enter the system:  It may be necessary to contact an authorized Hayward dealer for repair. The ...

An air leak on the suction side of the pump. Check to make sure the suction line is free of obstructions. Check to make sure the impeller is still attached to the shaft of the motor.  If the impeller has broken off, it will need to be replaced...

Hayward recommends a silicone or Teflon based lubricant for all o-rings and gaskets. Jack’s 327, by Hayward, is the best for the job. Other lubricants may cause premature failure and swelling of the o-rings and gaskets. NEVER USE PETROLEUM...

Horsepower is matched with the impeller inside the pump. Having a larger impeller on a smaller horsepower motor will cause premature failure of the motor. It is better to replace it with the same horsepower.  

Always keep the pool equipment clear and ensure that there is nothing growing over the motor. If insects are a large problem in your area, treat for insects. The air circulation around the motor is crucial for proper operation. Failure to ensure proper...

Hayward Pool pumps should never operate without water. The pump seal assembly in the pump volute (The area between the strainer basket and the pump motor) protects the pump motor from pool water. This seal assembly gets hot and is cooled by the pool...

Hayward in-ground pumps are self-priming centrifugal pumps.These pumps have a vacuum chamber, commonly known as a pump housing. The pump housing must be filled with water in order to create a vacuum, resulting in the pump drawing the water...